How do I setup white rules?
If you would like white rules added to your rulebase then please send a list to email@example.com and we will add them for you. Keep in mind that we will be coding for a pattern match in the headers and body of the message. It is not usually wise to whitelist your domains since spammers frequently forge from addresses from the domain where they are targeting their spam in order to exploit these kinds of rules. If you would like your system to ignore certain domains, we recommend setting up your GBUdbIgnoreList.txt.
We will work with you to develop a good strategy. If you need to develop an extensive rulebase then we can contract with you for that work. Support included with the subscription is intended to cover adjustments for specific false positives or specific spam issues not covered by the core rulebase.